Terms & Conditions

1. Acceptance of Terms

Welcome to Internet Providers Philippines. These Terms and Conditions ("Terms") govern your use of our website, internet plan recommendation services, coverage checking tools, and all related telecommunications information provided for consumers in the Philippines.

By accessing our website, requesting plan recommendations, or using our internet comparison services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our internet services or website.

2. Telecommunications Information Services

Service Description

Internet Providers Philippines provides telecommunications information, internet plan comparisons, coverage checking, provider reviews, and connectivity guidance for consumers in the Philippines. Our services include:

• Internet service provider information and comparisons
• Plan recommendations based on location and usage needs
• Coverage area verification and availability checking
• Speed and pricing information
• Installation and setup guidance
• Customer reviews and ratings
• Technical support and troubleshooting assistance

Information Accuracy

While we strive to provide accurate and up-to-date telecommunications information, we cannot guarantee the accuracy, completeness, or reliability of all information provided. Internet plans, pricing, coverage areas, and availability may change without notice from service providers.

3. User Responsibilities

Accurate Information

You agree to provide accurate, current, and complete information when requesting internet recommendations or coverage checks. You are responsible for updating your information to keep it accurate and current.

Service Selection and Installation

You are responsible for:

• Making informed decisions about internet service selection
• Verifying service availability at your exact location
• Understanding plan terms, pricing, and contract requirements
• Ensuring your premises meet installation requirements
• Complying with all applicable telecommunications laws
• Understanding equipment and installation costs
• Following proper equipment usage and safety guidelines

Technical Requirements

When using recommended internet services, you are responsible for:

• Proper equipment setup and configuration
• Regular software updates and security patches
• Appropriate use according to provider terms
• Data backup and device security
• Compliance with fair usage policies
• Reporting technical issues promptly

4. Internet Plan Recommendations and Referrals

Recommendation Requests

When you request internet plan recommendations through our services:

• We will provide suggestions based on your stated preferences and location
• All recommendations are suggestions and subject to final verification
• Final service selection and contracting are entirely your responsibility
• Plans, pricing, and availability are subject to change
• We may refer you to third-party internet service providers
• Coverage verification requires exact address confirmation

Third-Party Service Providers

Internet Providers Philippines may recommend or facilitate connections with:

• Licensed telecommunications service providers
• Internet service retailers and authorized dealers
• Installation and technical service providers
• Equipment suppliers and retailers
• Network testing and optimization services
• Customer support and billing services

We are not responsible for the actions, services, or policies of third-party providers. Any contracts or agreements are between you and the service provider.

Service Terms

Internet service terms vary by provider and may include:

• Contract terms and minimum service periods
• Installation and activation fees
• Equipment rental or purchase options
• Fair usage policies and data caps
• Service level agreements and uptime guarantees
• Technical support availability and response times
• Cancellation and termination policies

5. Limitation of Liability

Service Limitations

Internet Providers Philippines provides telecommunications information and recommendation services only. We are not a licensed telecommunications provider, installer, or service provider. Our services are provided "as is" without warranties of any kind.

Liability Exclusions

To the maximum extent permitted by law, Internet Providers Philippines shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Internet service interruptions or connectivity issues
• Installation problems or equipment failures
• Service provider disputes or unsatisfactory service
• Changes in plans, pricing, or service availability
• Third-party provider service failures or negligence
• Network congestion or performance issues
• Security breaches or data loss
• Electromagnetic interference or signal problems

Maximum Liability

Our total liability to you for any claims arising from your use of our services shall not exceed the amount paid by you for our services in the 12 months preceding the claim.

6. Intellectual Property

Our Content

All content on Internet Providers Philippines, including provider reviews, plan information, coverage maps, and telecommunications data, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

Third-Party Content

Provider information, plan details, and coverage data displayed on our website are sourced from telecommunications providers and authorized partners. We respect intellectual property rights and will remove infringing content upon proper notification.

User Content

By submitting reviews or feedback to our services, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content in connection with our telecommunications services.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

By using our services, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

We are committed to protecting your telecommunications data and usage information in accordance with NTC privacy guidelines.

8. Prohibited Activities

You agree not to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable telecommunications or consumer laws
• Infringe on intellectual property rights of service providers
• Transmit harmful or malicious code affecting network equipment
• Attempt to gain unauthorized access to our systems or provider networks
• Interfere with the proper functioning of our website or services
• Use our services to harass telecommunications providers
• Submit false or misleading service information
• Engage in fraudulent service acquisition or installation activities
• Violate fair usage policies or network neutrality principles

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, telecommunications providers, or us.

Upon termination, your right to use our services will cease immediately, and we may delete your account and any associated information.

10. Governing Law and Dispute Resolution

Applicable Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, including:

• Republic Act No. 11038 (Expanded National Integrated Protected Areas System Act)
• Republic Act No. 7925 (Public Telecommunications Policy Act)
• NTC regulations and issuances
• Consumer protection laws

Jurisdiction

Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Philippines.

Consumer Protection

These Terms are subject to the Consumer Act of the Philippines (Republic Act No. 11038) and other applicable consumer protection laws. In case of disputes, you may also seek recourse through:

• Department of Trade and Industry (DTI) Consumer Protection
• National Telecommunications Commission (NTC)
• Appropriate consumer protection agencies

11. NTC Compliance and Telecommunications Regulation

As a telecommunications information service, we comply with National Telecommunications Commission (NTC) regulations and standards for telecommunications information providers in the Philippines.

We are committed to providing accurate telecommunications information and promoting responsible internet service selection practices in accordance with NTC guidelines and international telecommunications standards.

Our services adhere to:

• NTC Memorandum Circular No. 06-07-2016 (Data Privacy Guidelines)
• NTC Consumer Protection Guidelines
• Telecommunications service quality standards
• Network coverage reporting requirements

12. Internet Service Warranties and Support

Internet service warranties are provided by telecommunications providers, not by Internet Providers Philippines. We recommend:

• Understanding provider warranty terms and service level agreements
• Registering your service with the provider
• Keeping proof of service agreement and installation records
• Contacting authorized technical support for service issues
• Following proper equipment care and maintenance guidelines
• Understanding fair usage policies and data management

Internet Providers Philippines is not responsible for provider warranty claims or service support.

13. Equipment and Installation

Equipment Responsibility

Internet equipment (modems, routers, cables) is typically provided by service providers:

• Equipment ownership depends on rental or purchase agreements
• You are responsible for proper equipment handling and security
• Equipment must be returned in good condition if rented
• Loss or damage may result in replacement fees
• Equipment must comply with NTC technical standards

Installation Services

Installation services are arranged through service providers:

• Installation fees vary by provider and service type
• You must provide safe access to installation technicians
• Installation may require building access permissions
• Additional charges may apply for complex installations
• You are responsible for existing wiring and infrastructure

14. Network Performance and Service Quality

Performance Expectations

Internet service performance depends on various factors:

• Network congestion during peak hours
• Distance from network infrastructure
• Building construction and interference
• Equipment capabilities and configuration
• Weather conditions (for wireless services)
• Power quality and electrical interference

Service Quality Guarantees

Service providers offer different quality guarantees:

• Uptime guarantees vary by provider and plan
• Speed guarantees are typically "up to" specified speeds
• Service credits may be available for outages
• Technical support response times vary
• Network maintenance windows are scheduled

15. Billing and Payment

Billing Responsibility

You are responsible for all charges incurred:

• Monthly service fees and equipment rental
• Installation and activation fees
• Late payment fees and interest charges
• Excess usage charges beyond data caps
• Equipment replacement and repair costs
• Early termination fees for contract breaches

Payment Methods

Payment methods vary by provider:

• Auto-debit from bank accounts
• Credit card payments
• Over-the-counter payments
• Online banking transfers
• Mobile payment applications
• Cash payments at authorized centers

16. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify users of significant changes through our website or email communications.

Your continued use of our telecommunications services after changes take effect constitutes acceptance of the modified Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Internet Providers Philippines regarding your use of our services.